PRIVACY POLICY
Declaration on the collection of personal data
This Personal Information Collection Statement ("PICS") is intended to inform you, in accordance with the provisions on the protection of personal data, about:
- For what purpose we collect your personal data when you use our website ("Site") or purchase products through the Site ("Products");
- To whom your personal data may be disclosed; and
- How you can request access to or correct your information.
We may update this PICS by changing the content on this page. You should check the page regularly to stay informed of any changes.
1. User data
1.1 ("we", "us", "our") refers to the party that collects and processes personal data.
2. Registered persons
This PICS applies to personal data from ("you", "your") :
- (a) Visitors : individuals who visit our website.
- (b) Users : individuals who purchase, order or receive products from us.
- (c) Contacts : individuals who contact us via our website, email or other communication channels.
3. What personal data we collect
3.1 We may collect, store, process, transfer and use the following personal data:
(a) From visitors:
- IP address or other unique device identifiers.
(b) From users:
- User name
- Account password
- Full name*
- Email address*
- Billing address*
- Delivery address*
- Payment information*
- Phone number
(c) From contacts:
- Full name*
- Email address*
- Other personal data that you provide to us
(*) Mandatory personal data
3.2 If you do not provide the required information, we may be unable to provide you with access to our website, deliver our products or respond to your inquiries.
4. Purpose and use of personal data
We may collect, store, process, transfer and use your personal data for the following purposes:
- (a) To provide our products , such as order processing, account registration and payment processing.
- (b) To analyze and improve the functionality and user experience of the website.
- (c) To personalize your experience on the website based on your preferences and behavior.
- (d) To develop and improve our products through analysis and research.
- (e) For customer service and handling of inquiries and support cases.
- (f) To send non-marketing-related communications , such as order confirmations and delivery updates.
- (g) For security purposes , including protection of personal data and fraud prevention.
- (h) To comply with legal requirements , regulations and government decisions.
- (i) For direct marketing , but only if we have obtained your explicit consent (see section 11).
We will not use your personal data for other purposes unless you:
- (a) You have given us your express consent.
- (b) The purpose is directly related to the original purpose for which the data was collected.
- (c) We are obliged to use the information in accordance with applicable laws and regulations.
5. Who we share your personal data with
We may disclose your personal data to the following parties:
- (a) Our employees and directors.
- (b) Our subsidiaries and their employees.
- (c) Shopify Inc. and its subsidiaries for processing our website and orders.
- (d) PayPal Holdings Inc. and other payment providers.
- (e) Our suppliers to enable delivery of products.
- (f) Other service providers, including IT support, analytics companies and cloud service providers.
- (g) Our insurance companies and banks.
- (h) Legal, financial and accounting consultants.
- (i) Other companies or authorities, if required by law.
If we share your personal data with third parties, we will ensure confidentiality through appropriate agreements.
6. Cookies
We use cookies to improve your experience and analyze the use of our website. Read more in our [Cookie Policy] .
7. Storage of personal data
We will retain your personal data for as long as necessary for the purposes for which it was collected or as required by law. After that, the data will be deleted.
8. Access to and correction of personal data
In accordance with applicable data protection legislation, you have the right to:
- (a) Request a copy of your personal data.
- (b) Request correction of inaccurate information.
To request access or correction, please contact us.
We may charge a reasonable fee for processing such requests.
9. Direct marketing
We may use your personal data to market our products, but only if we have received your express consent .
If you would like to unsubscribe from marketing emails, you can:
- (a) Send us an email with the subject line "Unsubscribe".
- (b) Unsubscribe via the link in our email.
10. Contact details
If you have any questions about our Privacy Policy , please contact us by email:
📧 info@john-lawson.com